Site24x7 Mobile App - iOS
Overview
The Site24x7 mobile app brings its observability capabilities to your mobile device, allowing you to stay connected to your IT infrastructure anytime, anywhere. With the app, you can also monitor websites, servers, networks, applications, and cloud environments in real-time. You can monitor real-time metrics for over 500 technologies using visual charts and dashboards while on the go.
Based on your user profile, you can receive instant notifications, easily assign technicians to resolve issues, add comments, analyze the root causes of incidents, track the KPIs of monitored resources, mark maintenance for known alerts, and authenticate remedial actions—all through the iOS mobile app.
The Site24x7 mobile app provides availability and performance reports for all monitored resources, including RCA and outage reports. You can share these reports as PDFs. The app is available in both light and dark themes, allowing you to customize your experience. Additionally, you can view your monitor's alarm and status with widgets.
Benefits
- Instant alerts: Receive immediate notifications about the status of your monitors through push notifications.
- Delegate technicians: Easily assign a technician if your monitors experience downtime.
- Obtain the root cause for monitors in trouble: Obtain the RCA reports for monitors experiencing issues.
- Data visualization: View key metrics in real-time through visual charts and graphs for data analysis from dashboards.
- Comprehensive all-in-one monitoring: This comprehensive approach helps you stay updated, enabling you to address issues and optimize operations from anywhere promptly.
Use case
A critical alert is received outside business hours through the Site24x7 mobile app, indicating a key production server failure. The owner uses the app to check the server's live status and confirm the issue. Upon reviewing the root cause analysis report, an unusual increase in resource usage caused by an unstable process is identified. The owner assigns the issue to the appropriate technician for troubleshooting. With Site24x7’s instant alerts, data visualization tools, and remote troubleshooting capabilities, the issue is resolved quickly, reducing downtime and maintaining service reliability—all from a mobile device.
Mobile app feature highlights
- Multi-account sign-in: Sign in to multiple accounts in the app and switch accounts from the settings. Users can also sign in to different data-centre accounts.
- Widgets: Check monitors' status and anomalies from anywhere on the device. The IT Health and Anomalie widgets are now supported on the lock screen, home screen, and control center.
- Test trigger notifications: Send a test notification to evaluate how your notification will appear on the device. Users can initiate test notifications from Notification settings.
- Theme support: Select your preferred app theme, such as dark, light, or sync with the system theme.
- Time zone changes: Choose your preferred time zone based on your requirements from the settings.
- Enhanced monitor details: View type-specific reports and metrics for all monitor types and statuses from the enhanced monitor details.
- Quick access shortcuts: Access your alarm by creating a shortcut from the Alarms list actions by long pressing.
- Service status: View the service status for the domain of the accounts signed in the app using the More
icon. - Comments Language Preference: Change your preferred comments language to any other language listed in the alarms section.
- NOC View: Get a real-time, NOC view to check the status of monitors in selected groups
- Siri Shortcuts: Assign or view alarms using Siri, and add comments to them. This feature is available only to super admins, admins, and operators.
Explore mobile app features
- Alarms: Stay alert with real-time notifications
- Monitors: Track IT resource performance on the go
- Reports: Access detailed performance insights
- Admin: Manage your account and settings
- More settings: Customize your mobile app experience.
- Other accounts: Easily monitor alarms and manage multiple accounts