These cookies are essential to optimally and securely access our websites and services. Some examples include cookies that help in session management or security-related cookies. Disabling or deleting these cookies might make you unable to use our services.
List of strictly necessary cookies
| Cookie Name |
Purpose |
Validity |
| Alphanumeric key (10 character length) Example: 44e022ddf5 |
Load balancing and session stickiness |
Session |
| csr* / *csr* / *csr, zfccn |
Web security |
Session |
| JSESSIONID |
HTTP session token identifier |
Session |
| dcl_pfx_lcnt |
Navigation through cross-domains |
Session |
| stk, rtk |
Login, Signup - Success & failure analysis |
Session |
| _iamadt, _iambdt |
Manage logged in user session |
1 month |
| _imtrem |
Manage the 'Remember me' option |
Session |
| s247cname |
For Cross-Site Request Forgery (CSRF) prevention |
Session |
| CT_CSRF_TOKEN, LS_CSRF_TOKEN |
Web Security (Cross-Site-Request forgery Prevention) |
Session |
These cookies enable us to improve your browsing experience by remembering your website preferences. Some examples include providing you with relevant marketing communications (based on region), remembering the choices you make when you interact with our website (such as your language or username), and other functionalities such as not showing notification banners during subsequent visits, or handling domain redirection. Some of our website features and functions may not work if you disable these cookies.
List of functional cookies
| Cookie Name |
Purpose |
Validity |
| isiframeenabled |
Manage the loading of some static containers for better UI client performance |
1 day |
| zld*dragpos, zld*state |
SalesIQ chat window options (position and state) |
5 minutes |
| s247_*, banner_* |
To remember not to show notification/cookie banners again |
2 weeks and 1 year |
| acc_ver |
Redirect to the new user interface of Zoho accounts page |
1 year |
| has_js |
Check if JavaScript is enabled in the visitor's browser |
Session |
For our public status pages
List of functional cookies related to our public status pages. * here represents the encrypted status page ID.
| Cookie Name |
Purpose |
Validity |
| t* |
Used to remember information about a visitors' time-zone preference for a status page |
3 years |
| c* |
To remember not to show status page cookie consent banner once again |
3 months |
These cookies are used to collect metrics on how you and other users interact with our website For example, we use cookies to measure website performance under different network and browser conditions, track visitor and user behavior to understand the impact of design, evaluate content and marketing campaigns, distinguish new users from repeat users, identify traffic source information, determine the start and end of sessions, and more. We do not use any third- party technology or service to track website usage information.
List of analytics cookies
| Cookie Name |
Purpose |
Validity |
| httpReferrer1, httpReferrer2, and lpage |
Stores referral source information |
1 week, session, and session |
| utm_campaign, utm_content, utm_medium and utm_source |
Identify traffic source dimensions |
1 month, 2 days, 3 days and 3 days |
| VPT |
Track and understand user behavior |
Session |
| site24x7rumID, and site24x7RUMSnapshotId |
Stores information to distinguish visitors |
1 month, and 1 hour |
| *_zldp, *_siqid,*_uuid |
Understand visitor behavior across our website |
2 years |
| *_zldt |
Count number of visits to a page |
1 day |
| zabUserID, zabVisitID, zabSplit, zabBucket, and zabHMBucket |
Understand visitor behavior and to serve experiments |
1 year, 1 year, 5 seconds, 1 year, and 1 year |
| zsr*, and ps_payloadSeqId |
Track actions and understand visitor behavior on a page |
2 hours, and 2 hours |
| zabPZBucket, and zPersonalization |
Understand visitor behavior during experiments |
1 year, and 1 year |
| gclid |
Analyze effectiveness of AdWords campaigns |
3 months |