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Performance metrics of Commvault Command Center monitor

Site24x7's Commvault Command Center backup monitoring provides a centralized overview of all backup policies and job metrics configured within your Commvault environment. Each Command Center instance is linked to a single CommServe, which will be listed under the backup server that manages and orchestrates all the Backup Jobs within the backup environment. This integration enables real-time monitoring, alerting, and visibility into backup performance across on-premises and cloud workloads.

This guide provides an overview and instructions on utilizing Site24x7's Commvault command center view to monitor your backup jobs metrics and perform status checks.

To access the configured Commvault Command Center monitor in Site24x7:

  1. Log in to Site24x7 and navigate to Server > Backup Monitoring > Commvault Command Center.
  2. Select the desired server to view metrics, status, and overall health.

Monitor Overview

The Monitor Overview tab gives an overview of the backup server's health and Commvault Command Center's performances and licensing status within the Site24x7 portal:

Field name

Description

Availability

Displays the uptime percentage.

Backup Server

Displays the number of CommServe being tracked.

Downtimes

Displays recorded monitor downtime, if any.

 Commvault License Details: Provides the details of the monitored Commvault Command Center instance.

Field name

Description

Commvault IP

Displays the IP address of the monitored instance.

License Edition

Displays the edition type of the license.

License Mode

Displays the name of the licensed mode.

Serial Number

Unique ID of the license.

Expiry Date

Date and time of the current license expiration.

Snapshots

The Snapshots tab in the Commvault Command Center monitor displays details about the snapshot taken as part of backup policies. Snapshots are copies of data that help with rapid recovery, minimal downtime, and improved recovery point objectives.

Field name

Description

Snapshot Name

Displays the name of the snapshot configuration.

Copy Type

Displays how the data is copied.

Storage Type

Displays the medium used to store the snapshot.

Retention Period

Displays the number of retention days before expiry.

Backup Jobs 

Here, all backup servers accessible through the Commvault Command Center will be listed under the Backup Servers section within Backup monitoring, providing centralized visibility into each monitored server.

Navigate to Server > Backup Monitoring > Backup Server, to view the managed Commservers. By selecting each monitor, you can access detailed information about the backup jobs currently running on that server.

The backup jobs associated to the Commvault Command Center's policy will be listed under the Backup Jobs tab, while the Platform and Job Type fields help identify these jobs as Commvault specific. This Backup Jobs tab provides information about individual backup jobs.

Field name

Description

Name

The name of the backup jobs.

Platform

The environment used to run the server (for example, Commvault).

Job Type

Displays the type of backup jobs.(for example, File System, NAS, SQL Server, Virtual Server)

Last Run

Timestamp of the last executed job.

Result

Outcome of the last job (for example, Success, Error).

Incident Duration

Time taken by the current/last failure, if any.

Action

Option to edit thresholds for each job.

Threshold and availability

You can edit the Threshold Profile of your Veeam Backup Server monitor either through the Configuration Profile or by using the steps below:

  1. Navigate to Server > Backup Monitoring > Commvault Command Center.
  2. Select the monitor name you want to edit.
  3. Click on the hamburger icon Hamburger icon near the name of the monitor, and click Edit.
  4. Edit the parameter that needs to change.
  5. Click Save.

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