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Adding a VMware VeloCloud SD-WAN monitor 

  1. Log in to your Site24x7 account.

  2. Navigate to SDN > VeloCloud SD-WAN and click the plus + icon beside VeloCloud SD-WAN or click the Add VMware VeloCloud SD-WAN button on the Help Assistant page. Alternatively, navigate to Admin > Inventory > Add Monitor > click VMware VeloCloud SD-WAN.

  3. Provide the following details:

    1. Display Name: Provide a name to identify this monitor in the dashboard.

    2. Orchestrator URL: Provide the VMware VeloCloud SD-WAN Orchestrator URL or IP Address with a http:// or https:// prefix. Example: https://vco.velocloud.net

    3. API Key: Provide an orchestrator API key with read-only privileges that has access to all the customers you wish to monitor.

    4. Auto-discover SD-WAN Components: Select Yes to discover all customers, edges, and links within the VMware VeloCloud SD-WAN to gain a comprehensive view of your network’s status and performance. If you select No, you will have the option to manually add the customers and edges. 

    5. Monitor Groups: Select an existing monitor group or create a new one by clicking the plus + icon.

    6. Dependent on Monitor: Select a dependent monitor. Alerts will be sent based on the down status of the selected monitor.

  4. In the Configuration Profiles section, enter values for the following fields:

    1. Threshold and Availability: Select an existing profile from the drop-down, edit it by clicking the pencil icon beside the field, or add a new one.

    2. Tags: Select one from the existing tags or click Add Tag beside the field to add a new one.

    3. Execute IT Automation during Scheduled Maintenance: Click the check box to enable this option.

  5. In the Alert Settings section, provide the values for the following fields:

    1. User Alert Group: Select the groups that must be notified when there's an alert.

    2. On-Call Schedule: Select an On-Call Schedule to send alerts to users available during a particular shift from the drop-down, or click the plus + icon beside the field to add a new one.

    3. Notification Profile: Select a value to specify to whom or how the notifications must be sent. You can edit an existing Notification Profile by clicking the pencil icon, or click the plus + icon to add a new one.

  6. In the Third-Party Integrations section, you can select the Services to which the alarms must be sent.

  7. Click Save. The SD-WAN will now be added as a monitor if you have selected Yes for Auto-discover SD-WAN Components. If you have selected No, then you will can add customers and edges by following the next steps.
    add sdwan
  8. In the next screen, you can select a customer and the edges present as monitors. Then, click Next. 

  9. Select the edges present in the customer account that must be added as monitors. Then, click Discover.

  10. The SD-WAN, the customers within it, and the edge devices selected within the customer account will be added as monitors.

  11. To discover customers after adding the VMware VeloCloud SD-WAN monitor, navigate to SDN > VeloCloud > VeloCloud SD-WAN > Select a monitor. Then, navigate to Customers tab and click Discover at the top-right of the table.

  12. To discover edges after adding the VMware VeloCloud SD-WAN monitor, navigate to SDN > VeloCloud > VeloCloud SD-WAN > Customers. Then, navigate to Edges tab and click Discover at the top-right of the table. 

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