Infrastructure Monitoring: A look back and the way forward

2020 has definitely been new, different, strange, unpredictable, and more. With new normal becoming a buzzword, adapting and surviving through these challenging times has been quite a task. We, at Site24x7, prioritized the safety of our employees, their families, and all our customers and business associates at the outbreak of the coronavirus...


Revisiting 2020, the year of the new normal

Compared to other years, 2020 has been a lot different in every single aspect; from how we all interacted to how we operated, everything changed. It was the year where the adjective "unprecedented" was overused.

As the world embraced remote work policies, the only thing that remained unchanged was the fact that we operated uninterrupted...


VoIP during remote work, and meeting its QoS challenges

Though remote work has been in practice for a decent number of years, the pandemic has made businesses take up the challenge of shifting to a completely remote workforce. All this wouldn't have been possible without high-speed internet access for all employees. Another tool that has made the transition smooth and ensured uninterrupted communi...


Back to work: IT monitoring best practices

Work remains work, regardless of the location. Working remotely has become the new normal, but some organizations have started to return to their office workspaces, albeit with a minimal workforce. Though going back to work may not be as difficult as adapting to remote work instantly, certain operational challenges are unavoidable; for exampl...


Load average: What is it, and what's the best load average for your Linux servers?

If you're using a Linux server, you're probably familiar with the term load average/system load. Measuring the load average is critical to understanding how your servers are performing; if overloaded, you need to kill or optimize the processes consuming high amounts of resources, or provide more resources to balance the workload. 

But h...


Three ways to debug IIS web server failures using logs

Unresponsive and slow pages are both terrible for any website. Even with the best user interface (UI), unresponsive and slow pages negatively affect the customer experience and the brand's reputation. 

Research from the Nielsen Norman Group has determined that the average user will leave a site after about 10 seconds of waiting for a pa...


AWS: How did we monitor the cloud in 2019?

We had a busy 2019 with a substantial number of Amazon Web Service (AWS) integrations into Site24x7, each providing a seamless monitoring experience for our customers. The increasing number of paid AWS monitors is proof that we enhanced the monitoring expectations in 2019. In case you missed any updates about the AWS monitoring platform, here...


Analyze root cause of a downtime with Site24x7 RCA report

Site24x7's Root Cause Analysis (RCA) Report offers valuable insights on the various issues in your IT infrastructure. In this post, we will see how to interpret an RCA report and how to put RCA to optimal use in identifying and addressing performance and network issues.

RCA is different from a conventional downtime alert. Conventional d...


DNS Lookup - Free online tool to look up DNS records

Author: ArunLast week, when we had discussed the DNS Server Monitors feature, we had also mentioned about the DNS Lookup tool. Now here are some frequently asked queries about this tool along with their answers. What is DNS Lookup Tool?|

DNS Lookup is a free online tool to look up DNS records for a domain. How do I get to the DNS Lookup...


Sending SMS alerts with Site24x7

Author: Arun

You already know Site24x7 can send you SMS alerts whenever your website runs into any problem. Now here is a step-by-step guide to set up SMS alerts within Site24x7. Step A: Add SMS contact