Hey Greg, 

  This has triggered interesting conversations internally. While we chalk out an action plan for your feature, I wanted to share with you about the AI Based anomaly detection system. Our AIOps Engine can detect seasonal anomalies that occur across monitors (in your case CPU spikes during a particular period) and can alert in case there is an anomaly. We collect 4 weeks of hourly performance data to train our data models for accuracy and we are constantly improving our models. 

I do understand you want our alerting engine to avoid sending alerts based on the time period. However, when there is an abnormality during that time you may want us to send alerts. For this, I suggest you enable Anomaly alert and give it a try. Please do share your feedback. 

-Jasper

Product Manager, Site24x7.

Do we have any movement on this? We use custom monitors to monitor completed orders from our website and those values drop in the evening when there is less traffic.

Many other competitor platforms have time based thresholds where you can configure from 9am to 9pm trigger on X value and from 9PM to 9am trigger on Y value.

I understand there is anomaly detection but for monitors as critical as these we get woken up for them and unless AI is 100% accurate all the time (which its not) we would get woken up often. In addition, we dont really want to trust the AI for monitors as critical as orders taken on our websites.

We currently have a bash script that runs multiple times a day to enable and disable all monitors but that is a pain to maintain.

I couldn't imagine this would be difficult to implement and its quite useful.

1.  Have a new metric in the custom monitor (I assume it's a custom plugin) which you can have as 1 or 0 value. Write the violation logic (based on the current time) in the script itself and send 1 or 0. Based on this value trigger the alert. (I understand this is a bad hack and would mean that all the logic resides in the script).
2. As an alternate, have 2 threshold profiles configured for the custom monitor. One for business hours and the other for non-business hours with the respective values configured. Based on the current time of the day update the threshold profile for the monitor via API. 

These could be temporary workarounds until we take this up. Taking this up will involve effort and time on our side and we are not able to commit on a timeline. 

-Jasper

Site24x7, PM

Hi there,

I'm also struggling with time based thresholds. 

Changing plugins manually or updating thresholds is a nightmare and we are thinking about abandon using site24x7 :( 

Dear Damian,

         We have already added it to our roadmap. We will work towards resolving the usability issue you and others face for this particular case. 

-Jasper

Site24x7, PM

Would like to add from our perspective we are looking at implementing time based thresholds as well. Do you have an ETA on when this could be available Jasper?

We're currently exploring alternatives in the meantime.

Philip

Hi Philip,

 We are looking at end of Q1 or early Q2 this year. We'll let you know if there is a change in plan.

-Jasper

Site24x7, PM.

Hi @Jasper 

Is this available now? 

Philip

No Philip. There were some unexpected delays in this. However, we have already done some work in this. We will try to complete this asap. Apologies for not making it available on time. 

-Jasper

Hi Jasper,

Really appreciate the update on this. Can you keep this thread updated when you have an ETA please? 

Philip

i would definitely agree on the need for this as the alert.

We've started a trial of Pager Duty which does have this feature with intention of migrating our notification over to pager duty with Site24x7 integration. Pending budgets but could be an option for others struggling with this requirement.