What makes Site24x7 a better choice than HEAL Software?

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Awards and recognitions

Why choose Site24x7?

Unified visibility for multi-cloud environments

Monitor multi-cloud environments and their numerous services from one console. Get intuitive dashboards including the guidance report that generates best practice recommendations for cost, security, and resource optimization.

In-depth frontend and backend infrastructure monitoring

Site24x7 offers comprehensive monitoring of your website and application performance. Its unified console enables you to monitor all your servers, network, virtualization, and cloud-native platforms.

Centralized log management for quick troubleshooting

Site24x7 supports over 100 applications, systems, and cloud logs. Reduce your resolution time and make informed decisions with our enterprise-ready and scalable log management system.

Integration with third-party tools

Site24x7 integrates with common third-party collaboration, IT service management, analytics, and workflow tools to streamline alerting and send notifications through the tools your organization already uses. New tools are added frequently based on customer requests.

End-to-end observability

Our comprehensive observability solution caters to your neo-observable needs by collating and visualizing all your metrics, traces, and logs in a holistic view. Level up your infrastructure operations with a user-friendly UI and be ready to monitor ASAP!

One-stop shop for your IT monitoring needs

Site24x7 is part of ManageEngine's IT management suite, which serves as a one-stop shop for all your ITSM, UEM, and SIEM needs. As a division of Zoho Corporation, ManageEngine benefits from a strong R&D culture and customer-first approach.

Site24x7 vs HEAL Software

Services Offered Site24x7 HEAL Software
Infrastructure Monitoring
OS Support: Windows, Linux, Solaris, IBM AIX, Mac OS and FreeBSD
Dell iDRAC, HP iLO, and HP UX Monitoring
Microsoft Applications Monitoring
Database Monitoring
Log Management
Network Monitoring
Only availability and utilization
Network Traffic (NetFlow) Monitoring
Network Configuration Management
Kubernetes Monitoring
Docker Monitoring
VMWare Monitoring
Integration (Plugins)
Custom Plugins
Multi-Cloud Monitoring
AWS monitoring
Azure Monitoring
GCP Monitoring
Guidance Reports for Cloud Platforms
Cloud Cost Management
Digital Experience Monitoring
Application Performance Monitoring
Website Performance Monitoring
Synthetic Transaction Monitoring
Brand Reputation Monitoring
Real User Monitoring
Platform Features
Support for Monitor Grouping and Management
Free Tools
Resource Organisation using Tags
(Termed as label)
Threshold based Alerting
Out-of-the-box reports
Email Reports
SLA Management & Reporting
IT Automation
Multi-User Login
(Not enough data to confirm)
Customizable Dashboards
Support for MSPs
AIOps Capabilities
Anomaly Detection
Auto remediation
Dynamic Thresholds for Anomaly Detection
Outlier Detection in Capacity Planning
Alert Correlation
Solution Recommendation
Relevance Score
Capacity Forecasting
NLP-based ChatOps
Alerts
SMS, Email, Voice Call, and Mobile App Notifications
Alarm Management
Third-party Integrations
Microsoft Teams, ServiceNow, PagerDuty
Slack, Webhooks, Jira, Zendesk, ConnectWise, Telegram, Zapier, Moogsoft, Zoho Desk, Cliq, Freshservice, ManageEngine Service DeskPlus, and AlarmsOne
Secure Login Features
SSO Capability
Biometrics Authentication
Two-factor Authentication
Okta login Support
Active Directory Integration
Support Options
Phone
Chat
Community
Email
Help Documentation
Pricing
Pricing Starts from
USD $42/mo (paid annually)

No transparent pricing
Free trial
Free training
This comparison was updated on June 30, 2024. We try to keep the comparison pages updated to the best of our ability. However, we also recommend browsing competitors' release pages for the latest updates. All trademarks and registered trademarks are the property of their respective owners.

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