Hello,
As you may be already aware, our Custom Report lets you quickly compile and generate an ad-hoc report with precise metrics of your chosen monitors for specified time periods. Similarly, our Global Benchmark Report helps you analyze and benchmark the availability or response time trends of your various website monitors or monitor groups from multiple global locations during a specified period. To enhance the overall usability and handling of these reports, we have made some modifications to the user access permissions. You can find more details below:
| User Roles |
Permissions |
Functions |
| Super Admin |
Read and Write |
- Create, Update and Delete reports created by the user.
- View, Update and Delete reports created by other users in the account.
|
| Admin |
Read and Write |
- Create, Update and Delete reports created by the user.
- View, Update and Delete reports created by other users in the account.
|
| Operator |
Read and Write |
- Create, Update and Delete reports created by the operator himself.
- Operator (All Monitors): In case of reports generated by other users,
access provided to read reports. Update and Delete permissions are restricted
for this case.
- Operator (Selected Monitor Group): In case of reports generated by other users,
access provided to read reports. However, the report will show data of only
those monitors that he has associated to.
|
| Spokesperson |
Read |
- Cannot Create, Update or Delete these reports.
- Spokesperson (All Monitors): In case of reports generated by other users,
access provided to read reports. Update and Delete permissions are restricted
for this case.
- Spokesperson (Selected Monitor Group): In case of reports generated by other users,
access provided to read reports. However, the report will show data of only
those monitors for which permission is extended.
|
| Read-only |
Read |
- Cannot Create, Update or Delete these reports.
- Read-only (All Monitors): In case of reports generated by other users,
access provided to read reports. Update and Delete permissions are restricted
for this case.
- Read-only (Selected Monitor Group): In case of reports generated by other users,
access provided to read reports. However, the report will show data of only
those monitors for which permission is extended.
|
| Billing Contact |
No Access |
- No access to these reports
|
| Hosting Provider |
No Access |
- No access to these reports
|
Let us know if you've any questions. To learn more about the different user roles and permissions, read our user documentation.
Thanks,
Abhiram
