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Update Incident Title and Status Update fields in StatusIQ email automation

Right now, the Incident Title for the email automation says this:

 

{Component Name} is Down

 

There is no other status update message associated to it.  This is a very vague message and not so intuitive for the users to understand at all. 

 

I would like the option to create an incident via email with the following:

 

Incident Title: Email Subject

Status Update: Email Body

 

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Re: Update Incident Title and Status Update fields in StatusIQ email automation

Cheryl,

Apologies for the late response, we will check the possibility of supporting this in Email Status Automation and will update here.

 

- Laxmikanth

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