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Give teams the right visibility with role-based access on our mobile app

Hey everyone,

Giving users access to only what they need is key to maintaining security and operational efficiency.

To help you achieve this on the go, Role-based access control (RBAC), already available in the Site24x7 web client, is now supported in the mobile app. Users can securely access only the monitors and resources they're authorized to view, ensuring the right level of visibility wherever they work.

How it helps
  1. Ensure users see only the monitors and resources they're authorized to access.
  2. Improve security by limiting visibility to relevant resources.
  3. Enable teams to monitor and respond confidently from anywhere.
Use case
Consider an organization with separate infrastructure, application, and operations teams. While administrators may need visibility into all resources, individual team members often require access only to the services they manage. With role-based access control (RBAC) on mobile, users can access only the monitors and resources permitted by their assigned roles, helping organizations maintain security without compromising productivity.

A few things to know
  1. Supported for both MSPs and Business Units (BU).
  2. Roles and permissions can be configured only through the Site24x7 web client. 
  3. Users can sign in to the mobile app and access monitors and resources according to their assigned permissions.
Start by setting up your roles in the web client and empower your mobile teams with secure, role-based access.



Learn more about role-based access control.

Have questions or want to explore how this feature can benefit your organization? Drop your thoughts in the comments section below, and our team will be glad to assist you.

Monitor smarter and stay secure!

Best Regards,
The Site24x7 team


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