by alan.edelman
My understanding from the Site24x7 support staff is sustained alerting for URL monitors is limited to the page response monitors (illustration below). It would be more useful to provide sustained alerting for all URL monitors (e.g.: HTTP 400 and above, DNS, socket timeout, etc.). This would allow automation to filter through valid alerts while ignoring insignificant, short term blips. I previously used a five minute sustained "observation" mode with a competitor's product. That worked quite well, ensuring only valid alerts were actioned. I'd love to see a high caliber product like Site24x7 be more helpful on this front.
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Hi Alan,
Thank you for raising your query.
For cases like HTTP 400 and above, DNS failures, or socket timeouts, Site24x7 treats these as a Down status. You can configure automation for such errors directly from the monitor’s edit page under the Configuration Profiles section.
If you’d like to delay notification alerts, you can use the Notification Delay option available under the Notification Profile in the monitor's edit page Alert settings section.
Feel free to contact us if you need more help.
Regards,
Jenzo
Site24x7
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