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Transform complex monitoring into actionable insights and proactively address issues, improve SLAs, and achieve unparalleled business outcomes. Try Site24x7.

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Awards and recognitions

Why choose Site24x7?

Site24x7 provides AI-powered monitoring, extensive third-party integrations, and reliable support services, making it ideal for managing servers, infrastructure, networks, and cloud environments. Its comprehensive tools ensure seamless and efficient IT operations.

Strong core features backed with AIOps

Cut down on silos and monitor your entire IT environment from end to end with Site24x7's capabilities. With features like anomaly detection, instant alerts, forecasts, and intelligent reports, Site24x7 ensures your services are ready and available for your customers and that you have a fail-proof plan to mitigate downtime. Save your IT team time and manual effort by configuring automatic incident remediation using IT automation.

Mature digital experience monitoring

Site24x7 offers real-time website uptime, performance monitoring, synthetic, user-based transaction checks, and application and website security monitoring. This provides a wholesome digital experience monitoring to website admins and a seamless user experience to end users. Its transaction monitoring includes synthetic and real user monitoring, offering comprehensive performance visibility.

Seamless observability

Our comprehensive observability tool caters to your neo-observable needs by collating and visualizing all your metrics, traces, and logs in a holistic view. You can also strategize and optimize your infrastructure better without compromising on your organization's goals. Level up your infrastructure operations with just a few clicks. Site24x7 is extremely user-friendly; you'll be all set in just a minute!

One-stop shop for your IT monitoring needs

As part of ManageEngine's comprehensive suite of IT management products, Site24x7 serves as a centralized hub for various IT management needs, including IT service management, unified endpoint management, and security information and event management. Furthermore, being a division of Zoho, ManageEngine's Site24x7 is committed to continuous research and development and a customer-centric approach.

Customized MSP and CSP features

With a separate pricing pack and a set of features targeting managed service providers and cloud service providers, Site24x7 provides remote monitoring and management for different customer accounts.

Integration with third-party tools

Site24x7 integrates with common third-party collaboration, IT service management, analytics, and workflow tools to streamline alerting and send notifications through tools your organization uses. New tools are added frequently based on customer requests.

Site24x7 vs i-Vertix

Services Offered Site24x7 i-Vertix
Server Monitoring
Out-of-the-box Monitoring
System Monitoring
IIS Monitoring
Microsoft Applications Monitoring
Integration (Plugins)
Integration (Plugins)
SMART Disk Monitoring
StatsD Metrics Monitoring
Custom Plugins
Database Monitoring
Cron Monitoring
Hadoop Monitoring
Virtualization monitoring
VMware Monitoring
Nutanix Monitoring
Hyper-V Monitoring
Citrix XenSever Monitoring
Container Monitoring
Docker Monitoring
Kubernetes Monitoring
Multi-Cloud Monitoring
AWS monitoring
Azure Monitoring
GCP Monitoring
Guidance Reports for Cloud Platforms
Network Monitoring
Network Discovery via SNMP and ICMP
Only via SNMP
SNMP v1-3 Support
Support for Devices like Routers, Switches, Firewalls, and Printers
Device Templates
Custom SNMP Monitoring
SNMP Traps for Instant Alerts
Layer 2 and Topology Maps
Infrastructure Details
Network Traffic (NetFlow) Monitoring
Bandwidth Monitoring
Network Configuration Management (NCM)
Firmware Vulnerability Management
Network Configuration Compliance
Interfaces Monitoring for Traffic and Errors Discards
Cisco Meraki Monitoring
Cisco WLC Monitoring
Cisco ACI Monitoring
Meraki Maps
VPN Monitoring
Third-Party Integration for Workflow
VoIP Monitoring
WAN Monitoring
Log Management
Centralized Log Collection
Saas-based Log Management
Out-of-the-box support for common applications - MySQL, Kafka, Apache, Tomcat, NGINX, and Logstash
Support for Cloud Logs like AWS, Azure, and GCP
Event Logs and SysLogs Monitoring
Query-based Searching
Saved Searches
Query based Log Alerts
Pre-defined Dashboards
Cluster Messages based on Pattern Similarity
Application Performance Monitoring
Application Performance Troubleshooting for Java, .NET, PHP, Node.js, Python, and Ruby on Rails Applications
Service Maps
Key Transactions
Distributed Tracing
Platform specific Metrics like JVM for Java, IIS for .NET, and NVM for Node.js
Mobile APM
Digital Experience Monitoring
Website Performance Monitoring
Synthetic Transaction Monitoring
Real User Monitoring
MSP Features
Manage Multiple Customer Accounts
Multi-tenancy
White Labeling
Multi-customer Dashboard
Single Administration
Single Invoice
Data Isolation between Teams
Business Units to administer individual monitoring accounts based on business application, geography, type, and resource ownership
Platform Features
Support for Monitor Grouping and Management
Free Tools
Maintenance Period
Resource Organization using Tags
Setting Monitor Dependencies
Threshold-based Alerting
Configuration Rules for Automatic Association of Properties
Email Reports
Out-of-the-box Reports
Log Reports
SLA Management & Reporting
IT Automation
Multi-User Login
Customizable Dashboards
Dashboards
Terraform support
On-Call Schedule
Time-based Threshold Profile
Alerts
SMS & Email
Voice Call & Mobile App
Alarm Management
Third-party Integrations
ConnectWise Manage, Amazon EventBridge, Zoho Analytics, Zoho Desk, Zoho Cliq, ManageEngine ServiceDesk Plus, ManageEngine ServiceDesk Plus On-Premises, ManageEngine ServiceDesk Plus MSP, Moogsoft, Zapier, ManageEngine AlarmsOne, Discord, VictorOps, Freshservice, PagerDuty, Opsgenie, Zendesk, ServiceNow, Jira & Webhook
Telegram, Slack & Microsoft Teams
Secure Login Features
SSO Capability
Biometrics Authentication
Two-factor Authentication
OAuth 2.0
Okta login Support
Active Directory Integration
Ability to Restrict IP Addresses
Password Policy
AI-powered monitoring
Anomaly Detection
Auto remediation
Dynamic Thresholds for Anomaly Detection
Capacity Forecasting
Outlier Detection in Capacity Planning
Support Options
Phone
Chat
Email
Knowledge Base
Video Tutorials
Community
Licensing Model
Free Trial
Book a demo
Free Training
Pricing USD $42/mo (paid annually) No explicit pricing
This comparison was updated on October 18, 2024. We try to keep the comparison pages updated to the best of our ability. However, we recommend browsing competitors' release pages for the latest updates. All trademarks and registered trademarks are the property of their respective owners.

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