10 reasons you need a network configuration manager

On June 2, 2019, Google Cloud Platform had a major network outage that disrupted the services of Discord, Spotify, and Snapchat, among many others. The root cause was a benign misconfiguration coupled with a software bug that caused the loss of configuration data. The issue was resolved almost four hours later after the lost configuration dat...


Cannot connect to a website in Vietnam? Try these steps if your website is not accessible.

On September 4, 2021 a major submarine cable broke down in Vietnam causing network connectivity issues for a large portion of the population. Organizations hosted online and those with data centers outside those perimeters were hit the worst with most of their applications down or running extremely slow.

Asia-Africa-Europe 1 (AAE-1) is ...


5 features you must have in your status page for effective incident communication

Have you been a frustrated customer at the end of the service line waiting to achieve a resolution for your problem? After all the waiting, you'll hear a voice giving you a standard response: your request will be addressed and resolved soon. An incident need not be a harrowing experience, but can be turned into a positive customer experience ...


How can forecasting help to fine-tune your AWS monthly budget?

 

The word "forecast" typically brings to mind weather predictions that have evolved through sources like snippets on television, newspaper columns, or the very popular, "Alexa, what's today's weather?" However, a financial forecast is something very different. 


Infrastructure Monitoring: A look back and the way forward

2020 has definitely been new, different, strange, unpredictable, and more. With new normal becoming a buzzword, adapting and surviving through these challenging times has been quite a task. We, at Site24x7, prioritized the safety of our employees, their families, and all our customers and business associates at the outbreak of the coronavirus...


What’s new in WHMCS 5.x, a web hosting services management

As a data center professional, you have better things to do than worry about invoicing, mundane server setup tasks and also keeping support tasks in check. For many professionals in the industry, WHMCS has become the de-facto standard for web hosting services management. Unfortunately if you are running a customized version of WHMCS, it becom...


Offer Value Added Services To Your Customers With Site24x7- WHMCS Integration.

If you are a Managed Service Provider (MSP) or in the business of Web hosting/domain registration, web site and server monitoring solutions can be an attractive value add to your service offerings. Site24x7-WHMCS Integration offers you an incredible opportunity to expand your portfolio with a range of exciting value-add options.

The int...


Analyze root cause of a downtime with Site24x7 RCA report

Site24x7's Root Cause Analysis (RCA) Report offers valuable insights on the various issues in your IT infrastructure. In this post, we will see how to interpret an RCA report and how to put RCA to optimal use in identifying and addressing performance and network issues.

 


Excluding Maintenance period from Website Downtime Calculation

Along with our recent iPhone client release, we have also included a couple of enhancements to our downtime reporting feature. Just thought of discussing these in greater detail for the benefit of our readers.

Mark Downtime as Maintenance - Exclude maintenance from Downtime Calculation


Sending SMS alerts with Site24x7

You already know Site24x7 can send you SMS alerts whenever your website runs into any problem. Now here is a step-by-step guide to set up SMS alerts within Site24x7. Step A: Add SMS contact

1. Click 'Add SMS contact' link under 'Alerts' tab.