List of Basic monitors:
Server (Charged based on servers and not individual metrics)
- Windows/Linux/FreeBSD/OS X Monitoring (agent based)
- Microsoft IIS, SQL, Exchange Monitoring.
- Each VMware VM instance (VMWare monitoring using the On-Premise Poller)
- VMware ESX/ESXi hosts
Amazon Web Services
- Elastic Compute Cloud (EC2) per instance
- Relational Database Service (RDS) per instance
- DynamoDB per table
- Simple Notification Service Topic (SNS)
- Elastic Load Balancer (ELB) - both Classic and Application type.
- Website (HTTP/HTTPS)
- DNS, Ping, FTP Service, SMTP Service
- SSL Certificate, Domain Expiry Monitoring
- SOAP, REST API
- Port, POP Service
List of Advanced monitors:
- Advanced Windows Apps - Microsoft SharePoint, BizTalk, Active Directory, Failover Cluster, Hyper-V
- Synthetic web transaction monitor (monitor multi-step web transactions in your service)
- Web Page Analyzer
- Web Page Defacement
- Mail Server Round Trip Time monitoring
- FTP upload/download Round Trip Monitoring.
Network monitoring licensing is purely based on the number of interfaces that are monitored. It is mandatory to have at least one active interface in order to monitor a device. While ten performance counters per device can be monitored for free, every additional ten is counted as one interface.
Premium support includes email, community, chat and phone.
Every webpage that is loaded in the browser is considered as a page view, irrespective of the number of resources that are loaded behind. For example, for a single page to load, there are various resource calls for images, css, etc, which are not counted in page views. Only the webpage that the user visits is counted as page views.
Credits are auto-refilled every month, however left over refilled credits are not carried forward to the next month.